piramidaslot Terms and Conditions for Your Account
These terms set out how your piramidaslot account works — what you agree to when you access the platform, how transactions through GoPay and QRIS are governed, and what we each commit to in the relationship. Read each section carefully before you proceed, because by accessing any part of this site you confirm you have reviewed and understood what is written here.
GoPay & QRIS transactions covered
Account access rules
Your rights explained clearly
Live casino and slots
POLICY SCOPE
What These Terms Cover and How They Apply
These terms and conditions form the full agreement between you and piramidaslot when you create an account, log in, place a wager, or move funds through any configured payment route including GoPay and QRIS. They apply regardless of which device you use — phone, tablet or desktop — and they remain in effect for as long as your account is active. Access to this platform is available only where local law and eligible regions permit. If you are in a jurisdiction where online gaming services are restricted, these terms do not create any right of access for you, and you should not proceed. We may update these terms when operational or legal circumstances change. When we do, we will reflect the revised version on this page with a note visible at the top of the section. Continuing to use your account after a change is published means you accept the updated terms. If any provision here conflicts with local law applicable in your region, the lawful provision takes precedence for you. Questions about these terms can be directed to our support team through the channels shown in the support section below. We keep a record of the version you accepted at account registration, accessible from your account dashboard after login.
GoPay
QRIS
Account Dashboard
Indonesia Eligible Regions
INSIDE VS OUTSIDE
Where This Policy Applies and What It Covers
Not everything connected to your experience falls under the same set of rules. Understanding the boundary between what we govern and what third-party services govern helps you know where to direct any question.
Account Access
Your login credentials, session management and account status are fully within the scope of these terms. Rules on how you register, verify identity, maintain credentials and close an account are all governed here. We set these conditions; you accept them at registration.
Transactions
Fund movements via GoPay, QRIS and other configured payment routes are covered by these terms on our side. Your e-wallet provider or bank also applies its own service agreement to the transfer on their end — that agreement is separate from ours and we cannot modify it.
Site Content
Game titles available in the lobby — including content from PG Soft, JDB, CQ9 and PlayStar — are provided under licence agreements we hold with those studios. The rules and mechanics of each title are set by the studio; these terms govern how you access and use that content on our platform.
Third-Party Services
Links to external services, wallet apps or payment portals are outside the scope of these terms once you leave our pages. We do not control those environments, and any data you submit to a third-party service is subject to that party's own policy, not ours.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under These Terms
These terms are not one-directional. They describe your rights as clearly as they describe your obligations. You have the right to access a record of your transactions, account activity and the version of the terms you agreed to — all of this is visible after login on your account dashboard. If any detail on your account is incorrect, you can update personal information directly from the account settings section. For fields that require identity verification to change — such as your registered phone number or linked payment method — the update process is shown in the verification flow inside your account. If you believe a transaction through GoPay or QRIS has been recorded incorrectly, you have the right to raise a query and we will review the record. We do not require you to waive any of these rights as a condition of access.
Review Your Records
Your full transaction history, login log and current account status are available in the account dashboard after login. No need to contact support for routine record checks — the data is there when you need it.
Correct Account Details
Most account fields can be edited directly in settings. Fields tied to payment verification, such as a linked GoPay number, follow the update steps shown inside your account to confirm ownership before the change takes effect.
Raise a Policy Question
If something in these terms is unclear, you can submit a question through our support chat or email channel. We aim to respond with a plain explanation, not a copy of the legal text. The support section on this page shows how to reach us.
Request Account Changes
Requests to amend, restrict or close your account should be submitted through the support contact channels. We follow a documented process for each request type, and we will confirm the outcome to your registered contact details.
CONTACT US
How to Reach Us About These Terms
If a section of these terms raises a question for you, or if you need to act on one of the rights described above, our support team can help. Use any of the channels below to reach us. When contacting us about a specific term or transaction, include your account username and the relevant date so we can pull the correct record quickly.
Live Chat
Open the chat icon from any page on the site. Describe your query and reference the specific terms section if you can. A support agent will work through the question with you directly.
Email Support
Send your question to our support address shown on the contact page. Email is suited to detailed policy questions or written records of any agreement reached between you and us.
Account Help Centre
The help section inside your account dashboard contains answers to common terms-related questions, including how to review your accepted version, how to update linked payment details like QRIS, and how to submit a formal request.
HOW WE HANDLE THIS
Our Approach to Data, Security and Policy Transparency
The way we manage your account data and policy records is built around verifiability. You should be able to check what we hold about you and how it has been used, without having to rely on our word alone. The steps below outline how we handle the main areas covered by these terms.
Data Handling
Account data you provide at registration — including the payment method details you link, such as GoPay or QRIS — is stored to operate your account. We do not sell this data to third parties. The categories of data we hold are listed in the privacy section of your account dashboard.
Cookies and Session Data
We use session cookies to maintain your login state as you move between the lobby, payment section and account settings. Cookie preferences can be adjusted from the settings menu. Disabling functional cookies will affect your ability to stay logged in across pages.
Account Security
We apply standard credential checks at login. If we detect an unusual access pattern on your account, we may prompt re-verification before allowing a transaction to proceed. You can review recent login activity from the account dashboard at any time.
Retention and Deletion
We retain account records for the period required to meet our operational and legal obligations in eligible regions. When you close an account, you can request a summary of what we retain and for how long — submit that request through the email support channel.
TERMS FAQ
Questions You May Have About These Terms
Below are the questions we hear most often about how these terms work in practice. Each answer is written to be straightforward — if something is still unclear after reading, use the support channels listed above.
Do these terms change, and how will I know if they do?
Yes, we update these terms when our services or legal obligations change. When a revision is published, a notice appears at the top of this page. The current accepted version linked to your account is shown in your account dashboard after login, so you can compare it to the current page version.
What happens to my account if I do not agree with a terms update?
If you do not accept a revised version, you should stop using the platform and contact support to request account closure. Continuing to use your account after the updated terms are published is treated as acceptance. We cannot hold two different versions of the terms active for the same account simultaneously.
Are my GoPay and QRIS transactions governed by these terms?
On our side, yes — the rules about how we process, record and handle a fund movement initiated via GoPay or QRIS are set here. Your e-wallet provider applies its own terms to the transfer from their end. Both sets of terms apply to the same transaction at different layers.
Can I access a copy of the terms I agreed to when I registered?
Yes. The version of the terms in effect at the time of your registration is linked from your account dashboard. Log in, open the account settings section and look for the policy record. If you cannot locate it, contact support and we will provide the relevant version directly.
How do I correct an error in my account details under these terms?
Most fields can be edited in account settings. For fields linked to payment verification — such as a registered GoPay number — follow the update steps shown inside your account. Those steps ask you to confirm ownership of the new detail before the change is applied. Support can assist if the flow does not complete.
What if I am accessing this platform from a region where local law restricts it?
Access is available only where local law and eligible regions permit. These terms do not create any right of access in restricted jurisdictions. If you are unsure whether access is permitted in your region, you should check the applicable local rules before proceeding. We cannot provide legal advice on your specific situation.
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