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At piramidaslot, your account data — including payment details linked to GoPay and QRIS — is handled with a clear set of rules that you can read, question and act on. This page sets out what we collect, why we collect it, and the steps available to you when you want to review or correct your records.
This policy applies to every interaction you have with piramidaslot — creating an account, completing a deposit via GoPay or QRIS, browsing game lobbies, and reaching out to our support team. When you provide personal details during account registration, we collect only what is needed to operate your account and process the payment routes you choose. For GoPay deposits, the transaction reference passes through the GoPay network under that network's own data terms; we receive only the confirmation status and the amount credited to your wallet. The same applies to QRIS-initiated payments. We do not retain full payment credentials on our servers. Cookie data is collected to keep your session active across devices — so if you move from your phone to a desktop mid-session, your account state is preserved without you needing to log in again. Retention periods for account data depend on applicable local law and the operational need to resolve disputes. Where local law in Indonesia requires a specific handling practice, that requirement takes precedence. If you have questions about what data we hold, the support paths listed on this page are the right starting point.
Transaction references from GoPay deposits are received as confirmation codes only. We do not store your GoPay credentials or wallet PIN. The GoPay network handles its own data under its published terms.
QRIS payment confirmations are logged against your account wallet for reconciliation purposes. The QR code itself is generated per-session and is not stored after the transaction closes.
Name, contact detail and login credentials you provide at registration are held to operate your account. These are not sold or passed to third parties for marketing use.
Session cookies keep your account active across your phone and desktop without requiring repeated logins. You can adjust cookie settings in your browser, though some account functions require session cookies to work correctly.
Not every data interaction on or near the piramidaslot platform falls under this single policy document. Understanding the boundaries helps you know exactly which rules apply to your specific situation and where to direct questions that sit outside our direct control.
All data collected during account creation, login and profile updates falls directly under this policy. That includes the email address, contact number and any verification detail you submit through our account forms.
When you fund your account using GoPay or QRIS, the transaction passes through those networks. Our policy covers the data we receive at our end; the payment network's own policy governs data on their side of the transfer.
Game titles available through our lobby — such as Live Sic Bo Prestige and Serang Night Spins — are served by game studios. Gameplay session records are held by us for account integrity; individual game-engine data is governed by the studio's own terms.
If a page on piramidaslot links to an external resource or partner service, that destination operates under its own privacy terms entirely. We do not control, audit or take responsibility for how external sites collect or use your data.
You are not a passive participant in how your data is managed. This policy gives you a set of concrete actions: you can ask to see the personal data we hold against your account, request that incorrect details be updated, raise a concern about how data has been handled, and ask our support team to walk you through the records visible on your account dashboard after login. To see what data is associated with your account, log in and check your profile section first — a number of details are visible and editable there directly without needing to contact support. For records that are not visible in the dashboard, or for correction requests that go beyond a standard profile edit, reach out through the support channels listed on this page. We aim to respond to data-related questions in a clear, documented way. Where a request involves data linked to a GoPay or QRIS transaction, have the transaction reference available when you contact us — it allows our team to locate the record without unnecessary back-and-forth.
Log in to your account and open the profile section. Most personal data fields are shown there. For records not visible in the dashboard, submit a request through our support channel with your account reference.
Editable fields such as contact number and email can be updated directly in your account settings. For fields locked after verification — such as identity details — contact support and we will walk you through the correction process.
If you believe your data has been handled incorrectly, send a written description to our support team. Include your account ID and the specific record or event in question so we can address it accurately.
If you want your account closed and data removed to the extent permitted by applicable law, contact us through the listed support path. Retention of certain transaction records may be required by local law even after closure.
Questions about this policy, requests to review your account data, or concerns about how a GoPay or QRIS transaction was recorded all go through the same support team. Use whichever channel below suits your preference — we respond to the same question regardless of which route you use.
Open the chat icon from any page on piramidaslot while logged in. State that your question is about account data or this privacy policy at the start of the conversation — it routes your query to the right team member.
Send your data or policy question to our support email address shown in your account dashboard after login. Include your account ID and a clear description of the record or request so we can respond without needing follow-up questions.
The Help Centre section accessible from your account menu contains policy articles and step-by-step guidance for common data requests. Check there first — many correction and review requests can be resolved without contacting support directly.
Our data handling is built around four operational practices that apply every time you use your account — whether you are depositing via GoPay, switching between your phone and desktop mid-session, or checking your wallet after a game of Crash Countdown Round. These practices are not aspirational statements; they describe the actual processes running behind your account.
We use session cookies to maintain your logged-in state across devices. If you start a session on your phone and switch to desktop, your account remains active without a new login. Disabling cookies through your browser will interrupt this continuity and may require re-authentication.
Login credentials are stored in hashed form — we do not hold your password in readable text. When a suspicious login is detected, the account may be flagged for verification before access is restored. Contact support if you notice activity you did not initiate.
We retain account and transaction data for as long as operationally required and as local law in Indonesia mandates. When retention is no longer required, records are removed. Transaction records linked to GoPay or QRIS payments are kept for reconciliation and dispute purposes.
When this policy changes in a material way, we post a notice on the policy page and update the revision date shown at the top of this document. The current version of the policy is always the one published here. Continuing to use your account after a change constitutes acceptance of the revised terms.
These are the questions we receive most often about how data is handled, what rights you have, and how to take action on specific requests. Each answer reflects the actual process in place — not a generic statement.
We collect the details you provide during registration — typically your name, email address and contact number. Once you make a deposit via GoPay or QRIS, a transaction reference is recorded against your account wallet. We do not collect payment credentials such as wallet PINs or card numbers.
We do not sell your personal data. Payment processors like GoPay and QRIS receive only the data needed to complete a transaction — and they operate under their own published data terms. Game studios providing content to our lobby do not receive your personal account data.
Log in and open your profile or account dashboard. Most personal data fields are visible and editable there. If you need records that are not shown in the dashboard — such as historical transaction logs — contact our support team with your account reference and they will assist you.
You can request account closure and deletion of personal data to the extent permitted under applicable local law in Indonesia. Some transaction records may be retained as required by law even after your account is closed. Contact us through the support channel with a written deletion request.
After a GoPay or QRIS deposit completes, we record the confirmation reference and the credited amount in your wallet log. We do not retain the payment credential or QR session data. The payment network holds its own record under its separate data policy.
We post a notice on this page when a material change is made and update the revision date shown at the top. The version published here is always the current one. If you have a standing question about a specific change, our support team can clarify what was updated and when.